Shipping policy
Welcome to machakil Store.
We are committed to delivering your orders quickly and efficiently while offering a smooth and reliable shipping experience.
📍 Shipping Destinations
We currently ship to:
- United Kingdom (primary market)
⏱️ Processing Time
- All orders are processed within 1 business day
- Orders placed on weekends or holidays will be processed the next business day
🚚 Delivery Time
- Estimated delivery time: 3 to 5 business days
- Delivery times may vary depending on your location and external factors
💸 Shipping Cost
- We offer FREE shipping on all orders within the United Kingdom
- No minimum purchase required
📦 Order Tracking
- Once your order is shipped, you will receive a tracking number via email
- You can use this tracking number to follow your shipment in real time
⚠️ Delays
While we aim to meet all delivery estimates, delays may occur due to:
- High demand periods
- Weather conditions
- Carrier issues
We appreciate your patience in such situations.
📭 Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
📦 Lost or Damaged Packages
If your order is lost or arrives damaged:
- Contact us within 48 hours of delivery
- We will investigate and offer a replacement or refund if applicable
📩 Contact Us
For any shipping-related questions, please contact us:
Email: linda211@singnet.com.sg
Phone: +447769761595